Our Licensed Bid Match Guarantee
Bring us any competing bid from a licensed plumber and we will match it. That is the whole offer. You do not have to negotiate, you do not have to call five shops, and you do not have to wonder whether the number we gave you was the best we could do.
Here are the terms, and they are on this page for a reason. We are not hiding them at the bottom of an invoice.
- 1
A written quote or bid, dated within the last 30 days
It has to be an actual written quote with the scope on it, not a number someone said over the phone. Water heater and material pricing moves, so 30 days keeps the comparison honest in both directions.
- 2
From a CSLB-licensed plumbing contractor
We will verify the license before we match, and you should verify it too. It takes about a minute on the California Contractors State License Board lookup. Check that the license is active and carries a C-36 plumbing classification.
Look up any California contractor license on the CSLB website
- 3
The same scope of work
Equivalent unit by brand tier, capacity and manufacturer warranty length. Permit included. Required code items included. Haul-away of the old unit included. Same for same is the whole point of a match.
- 4
Presented before work begins
Show us the bid before we start the job. Once the old unit is out and the new one is in, there is nothing left to compare.
Why the terms exist
These terms are consumer protection, not fine print. If a bid is lower because it skips the permit or the code-required expansion tank, that is not a lower price. That is a smaller job that fails inspection. And if the bidder is not licensed, you are the one holding the liability.
A water heater is a gas appliance holding 40 to 75 gallons of water against a wall in your house. When one of those is installed wrong, the failure modes are flooding, a vent that backdrafts carbon monoxide, and a manufacturer warranty the factory will not honor because a licensed contractor did not do the work. Matching a bid that leaves those things out would not be doing you a favor.
So we match the licensed competition, on the same scope, every time. That is a real ceiling on what you pay.
