Your Privacy Matters to Us

Who We Are

Pipe Dream Plumbing Co. is a plumbing service business serving homeowners and businesses across San Diego County and the Temecula Valley. This privacy policy covers our website and the ways we handle information you share with us. If you have any questions about it, you can reach us anytime at office@pipedreamplumbingco.com.

Information We Collect

We only collect the information we need to help you with your plumbing. That typically includes:

• Your name
• Your phone number
• Your email address
• Your service address
• Details about your plumbing request

You provide this information when you fill out a form on our website, call us, or respond to one of our ads — including Facebook and Instagram lead forms. If you don't give us this information, we simply may not be able to schedule or complete your service.

How We Use Your Information

We use the information you give us to:

• Respond to your service requests and questions
• Provide quotes and estimates
• Schedule and perform the work you asked for
• Follow up with you about your service

We do not sell or rent your personal information. Ever.

Analytics & Advertising

Like most businesses, we want to understand how people find and use our website so we can do a better job. We use Google Analytics and the Meta Pixel (from Facebook and Instagram) to measure site traffic and see how well our advertising is working. These tools may use cookies and similar technologies. You can control or block cookies through your web browser's settings at any time — the site will still work.

When We Share Information

We keep your information close and only share it when it's needed to actually do the work or run the business:

• With service providers who help us operate — for example, scheduling and payment tools
• With licensed subcontractors when they're needed to perform the work you requested

We never sell your information to third parties.

How Long We Keep Your Information

We keep records as long as we need them to provide your service and to meet our legal, tax, and accounting obligations. When we no longer need your information, we dispose of it responsibly.

Your Choices

You're in control of your information. Email us at office@pipedreamplumbingco.com to request access to the information we have about you, ask us to delete it, or opt out of marketing communications. We'll take care of it.

California Residents

If you live in California, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we've collected about you, to request that we delete it, and to opt out of the sale of your personal information. To be clear: we do not sell personal information. To exercise any of these rights, just reach out to us at office@pipedreamplumbingco.com.